Community Relations Management System- Socio-Environmental and Reputational Risk Management Manual

The purpose of the Manual is to provide the oil and natural gas companies of Latin America and the Caribbean with tools for Socio-Environmental and Reputational Risk Management.

In particular the manual includes the following aspects: 
a) the description of the nature and structural characteristics of the industry's socio-environmental and reputational risks. 
b) the main elements and the conditions that distinguish them from a different kind of risks associated with the hydrocarbon sector.
c) the circumstantial factors that can put pressure on the company's interactions with the communities during the insertion, permanence and abandonment stages.
d) the possible conflicts with the communities and damages to the reputation stemming from negative socio-environmental impacts of the company.