Year: 2009
Publication type: Management Systems
Public files
The purpose of the Communications and Reporting Manual is to orient the Oil and Natural Gas Companies in Latin America and the Caribbean in the task of communicating with communities and stakeholders at a local level, within the framework of the company's Community Relations Management. Specifically, this Manual provides guidelines for the design and implementation of a communications plan that will support the policies and approaches of the Industry's relations with communities, and the processes of citizen participation and dialogue with stakeholders, and will allow the company to inform the social investment programs and initiatives and participation thereof in local development.